Agreement - public offer

for the provision of paid training services

as amended on April 21, 2025

This agreement is an official proposal (public offer) addressed to any individual, hereinafter referred to as the Customer, who has agreed to the terms of this public offer by means of its full and unconditional acceptance.
The Customer is obliged to fully familiarize himself with this document before making payment.
Individual Entrepreneur Anna Sergeevna Prokopenko (TIN 312336840404), hereinafter referred to as the Contractor, expresses her intention to conclude an agreement for the receipt of paid information and consulting services on “graphic design for decorators” with the Customer under the terms of this offer (hereinafter referred to as the “Agreement”).

1. TERMS AND DEFINITIONS

For the purposes of this offer, the following terms are used in the following meanings:
Offer — this document published on the website https://annelschool.com
Acceptance of the Offer — full and unconditional acceptance of the Offer by performing the actions specified in paragraph 2.2. of the Offer. Acceptance of the Offer creates the Agreement.
The Customer — an adult who has accepted the Offer and is a consumer of paid information and consulting services under the concluded Agreement, or an authorized representative of a minor who will be a consumer of paid information and consulting services.
Agreement — an agreement between the Customer and the Contractor for the provision of information and consulting services, which is concluded through the Acceptance of the Offer.
The website — an Internet resource containing complete information about the content and cost of courses, located at https://annelschool.com
Tariff is a set of services included in the cost of the course.

2. SUBJECT OF THE AGREEMENT

2.1. The Contractor provides, and the Customer pays for, information and consulting services within the framework of the selected course, the duration and plan of which are determined by the Appendices to the Agreement, posted in the relevant sections of the Site.
2.2. By making payment, the Customer expresses his full and unconditional acceptance of the terms of this agreement (acceptance).
2.3. The cost of services under the Agreement is reported on the Website and is the amount indicated for the specific course of interest to the Customer, in accordance with the tariff indicated on the course page.

3. RESPONSIBILITIES OF THE CONTRACTOR

The contractor is obliged to:
3.1. Organize and ensure proper high-quality performance of the services provided for in paragraph 2.1. of this Agreement, in accordance with the tariff selected by the Customer.
3.2. To organize access to educational materials and broadcasts, the Contractor undertakes to register the Customer in the Site’s accounting system and provide a login and password to the Personal Account (profile).
3.3. Provide the Customer with all necessary educational and methodological materials.
3.4. In the event of lack of access to educational materials due to technical problems with the Site, the Contractor is obliged to eliminate the problems or provide alternative access to educational materials.

4. RESPONSIBILITIES OF THE CUSTOMER

4.1. The Customer provides reliable information when registering on the Site and maintains this information up to date in the personal account (profile).
4.2. The Contractor has the right to refuse to provide services to the Customer if the Customer provides knowingly incorrect (false) information.

5. RIGHTS OF THE CONTRACTOR AND THE CUSTOMER

5.1. The Contractor has the right to engage third parties to provide services, being responsible for their actions.
5.2. The Contractor has the right to refuse to provide new services to the Customer if the Customer, during the training period, committed violations stipulated by civil legislation and this agreement, and giving the Contractor the right to unilaterally refuse to perform the agreement.
5.3. When studying at tariffs that include teacher support, in the event of a misunderstanding of the material covered, the Customer is obliged to notify the contractor about this by contacting the school administration by e-mail ryzanel@gmail.com
5.4. The Customer has the right to demand that the Contractor provide information:
• on issues related to the organization and ensuring the proper performance of services provided for in Section 2 of this agreement;
• on issues of assessing one’s knowledge and the criteria for this assessment.
5.5. The Contractor has the right to immediately terminate the provision of educational services with a refund of funds for the paid training, in the event of aggression or disrespectful behavior on the part of the Customer.
5.6. The Customer is obliged to complete the paid course within 3 months from the moment the payment for the services is received on the Contractor's account. After this period, the Customer loses the opportunity to receive the information and consulting services of the Contractor or return the funds.

6. PAYMENT FOR SERVICES AND REFUND

6.1. The Customer pays for the services specified in Section 2.1 of the Agreement in Russian rubles. Payment for the services provided is made on the basis of an invoice. An invoice is generated after adding courses to the "Cart" on the website. Payment of the invoice is made by selecting a suitable payment method on the Website after clicking the "Buy Course" button.
6.2. The Customer shall pay for the Contractor’s services before the start of training in the amount of 100% prepayment by transferring non-cash funds to the Contractor’s bank account.
6.3. The moment of payment is considered to be the receipt of funds to the Contractor’s bank account.

7. COPYRIGHT AND PRIVACY

7.1. The Customer is obliged to observe the copyrights for all materials of “Graphic Design Training for Decorators” in accordance with the Copyright Law.
7.2. The Customer is prohibited from copying any video or text materials. The exception is educational files.
7.3. The Customer is prohibited from using the educational materials received during training for commercial purposes, on his own behalf, posting them in the public domain, or transferring them to third parties.
7.4. The Customer is prohibited from transferring the login and password for access to the Site to third parties. Discovery of the fact of access to the course materials by third parties is grounds for unilateral termination of the contract by the Contractor without refund.
7.5. The fact of the conclusion of this Agreement is not considered by the Parties as confidential information.
7.6. The Parties undertake not to disclose information received by the Parties in the course of fulfilling their obligations under this Agreement, except in cases where a Party is obliged to provide such information in accordance with the current legislation applicable to the Agreement, or consent to the disclosure of such information has been obtained.

8. PROCESSING OF THE CUSTOMER'S PERSONAL DATA

8.1. The Customer’s personal data is processed in accordance with the Federal Law No. 152-FZ "On Personal Data".
8.2. When registering on the Site, the Customer provides the following information: last name, first name, contact telephone number, email address.
8.3. By providing their personal data to the Contractor, the Customer agrees to their processing by the Contractor, including for the purposes of fulfilling the Contractor's obligations to the Customer within the framework of this public offer, promoting the Contractor's goods and services, conducting electronic and SMS surveys, monitoring the results of marketing campaigns, customer support, holding prize draws among Customers, monitoring the Customer's satisfaction, as well as the quality of services provided by the Contractor.
8.4. The processing of personal data shall mean any action (operation) or set of actions (operations) performed by the Contractor with or without the use of automation tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, depersonalization, blocking, deletion, destruction of personal data.
8.5. The Contractor has the right to use the "cookie" technology. "Cookies" do not contain confidential information. The Customer hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.
8.6. The Contractor receives information about the IP address of the Site visitor. This information is not used to identify the visitor.
8.7. The Contractor shall not be liable for information provided by the Customer on the Website in a publicly accessible form.
8.8. The Contractor has the right to record telephone conversations with the Customer. In this case, the Contractor undertakes to: prevent attempts of unauthorized access to information received during telephone conversations and/or its transfer to third parties not directly related to the execution of Orders, in accordance with paragraph 4 of Article 16 of the Federal Law "On Information, Information Technologies and the Protection of Information".

9. GROUNDS AND CONDITIONS FOR CHANGING AND TERMINATING THE AGREEMENT

9.1. The terms and conditions under which this agreement is concluded may be changed either by agreement of the parties or in accordance with the current legislation of the Russian Federation.
9.2. This agreement may be terminated by mutual agreement of the parties. At the initiative of one of the parties, the agreement may be terminated on the grounds provided for by the current legislation of the Russian Federation. In the event of termination of the agreement before the start of training, the Contractor shall return the payment for training to the Customer.
9.3 Cancellation of training is made upon the Customer’s application in electronic form by e-mail ryzanel@gmail.com. Cancellation is possible within 24 hours from the moment of payment of tuition.
9.4. The refund is made within ten working days from the date of termination of the Agreement.
9.6. The Contractor has the right to refuse to perform the contract if the Customer has violated clauses 7.3 and 7.4 of the services under this contract.
9.7. The Agreement shall be deemed terminated from the date of written notification by the Contractor to the Customer of refusal to perform the Agreement.

10. LIABILITY FOR FAILURE OR IMPROPER PERFORMANCE OF OBLIGATIONS UNDER THIS AGREEMENT

10.1. In the event of failure to perform or improper performance by the parties of their obligations under this agreement, they shall bear liability provided for by civil legislation and legislation on the protection of consumer rights, under the conditions established by this legislation.
10.2. The Customer agrees and acknowledges that actions performed using authentication data (login and password) in the Personal Account give rise to legal consequences similar to the use of personal signatures.
10.3. The Contractor does not guarantee the absence of malfunctions and errors in the operation of the Site.
10.4. Neither Party shall be liable for the full or partial failure to perform any of its obligations under this Agreement if the failure is a consequence of force majeure circumstances. The Party for which it is impossible to perform the circumstances is obliged to immediately notify the other Party in writing of the occurrence, expected duration and termination of the above circumstances. Failure to notify or untimely notification deprives the Parties of the right to refer to any of the above circumstances as a basis for exempting from liability for failure to perform the obligation.

11. TERM OF THE AGREEMENT AND OTHER CONDITIONS

11.1. This Agreement shall enter into force from the moment of acceptance by the Customer of this Public Offer and shall remain in effect until the Parties have fully fulfilled their obligations.
11.2. The Contractor reserves the right to make changes to this Agreement at any time at its own discretion; such changes shall enter into force from the moment the amended text of the Agreement is posted, unless another date for the entry into force of the changes is additionally specified in the text of the publication.
11.3. The Parties consider the training to be completed if the Customer has been granted access to the course materials, the Customer has completed the assignments and received teaching support in accordance with the selected tariff, the term of his training has expired and no claims have been received within 5 working days after the end of the training.

Contractor:
Individual Entrepreneur Prokopenko Anna Sergeevna
TIN 312336840404
Primary State Registration Number 321631300052087

Bank AO "TINKOFF BANK"
Current account 40802810200001989460
Correspondent account 30101810145250000974
BIC 044525974
Legal address of the bank: 127287, Russia, Moscow, 2nd Khutorskaya str., 38A, building 26